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1. When should I call 911?

911 should only be used for extreme emergencies, such as a medical emergency, crime in progress, serious motor vehicle accident, etc. For all routine non-emergency calls, please call 860-347-6941.

2. What is the phone number for non-emergency calls?

For non-emergencies, please call 860-347-6941.

3. What are the hours of the Middletown Police Department?

The Middletown Police Department is open 24-hours a day, 7 days a week, 365 days a year. We never close.

4. Where is the Police Department located?

The Police Department Headquarters is located at:

222 Main Street
Middletown, CT 06457

5. Where can I park at the Police Department?

You can park in any stall on Main Street (metered) or in the City parking lot behind the police department. In the City lot, there is a $1 per hour charge.

6. How can I obtain a police report from the Middletown Police Department?

Police reports are generally available 5 to 7 days following the incident. Police reports, when completed, may be obtained at the Records Bureau between 8 a.m. to 3:30 p.m.

• Certified Copy: There is a fee of $1 for the first page and $0.50 for each additional page.
• Non-Certified Copy: There is a fee of $0.50 per page.

7. If I was involved in a motor vehicle accident, how soon will I be able to obtain a copy of the accident report?

Police reports are generally available 5 to 7 days following the incident. Police reports, when completed, may be obtained at the Records Bureau between 8 a.m. to 3:30 p.m. There is a fee.

• Certified Copy: There is a fee of $1 for the first page and $0.50 for each additional page.
• Non-Certified Copy: There is a fee of $0.50 per page.

8. How can I obtain a pistol permit?

Pistol permit applications are available at the Middletown Police Department Record's Bureau.

The application outlines the appropriate steps an applicant will need to follow in order to obtain a pistol permit.

After completing the application, you can schedule an appointment using our online appointment system.  Click here to access the appointment system.

For questions regarding your pistol permit, please contact Officer Jason Bodell at 860-638-4095.

9. When/how can I get fingerprinted?

Fingerprinting is done for City of Middletown residents only. There is no charge for this service and no appointment is necessary. Please bring proof of residency (any mail or bill with name and address) and a valid photo identification. In most cases, you will need to provide the fingerprint cards.

10. If I want to make sure my child safety seat is installed correctly in my car, who should I call?

Please call 860-638-4094 and leave a message. Your call will be returned by one of our Car Seat Education Officers.