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Middletown News

Posted on: November 10, 2020

City of Middletown Launches SeeClickFix on 11/11

Promotion for SeeClickFix with text "Where you live. Where you care."

City of Middletown to Launch SeeClickFix Wednesday, November 11th

New Digital Platform Allows Residents to Easily Report City Issues and Track Response


MIDDLETOWN -- Mayor Ben Florsheim announced today that the City of Middletown will officially launch SeeClickFix on Wednesday, November 11 (Veterans Day). SeeClickFix is an app and online platform that allows city residents to quickly and easily report issues to city government. A Connecticut-based company, SeeClickFix has been used to fix over six million issues in more than 350 municipalities across the globe.  

Residents are encouraged to visit to explore the SeeClickFix web portal and download the Middletown SeeClickFix app for their iOS or Android devices. Users can also download the app by searching for Middletown SeeClickFix in the Apple App Store and Google Play. 

“I am excited for the launch of SeeClickFix in Middletown, because it means our residents will now be able to quickly and easily report issues-- from potholes to trash buildups to tree-trimming issues and beyond-- and receive a speedy response from city government as issues are acknowledged and addressed,” Mayor Florsheim said. “It will also streamline our internal operations at City Hall, ensuring that our hardworking staff is better able to respond to quality-of-life concerns throughout the city.” 

The SeeClickFix app is simple and intuitive to use. With the launch date coinciding with Veterans Day, a “Celebrating Our Veterans” category will be added to the app. Residents are encouraged to create SeeClickFix reports recognizing veteran-owned businesses and locations in town memorializing veterans. The locations will be featured on the city website.  

“Celebrating and honoring our veterans is a huge part of who we are in Middletown, and we wanted to find a way to incorporate that as people learn how to use SeeClickFix for the first time,” Florsheim said. “Unlike most things we’ll use SeeClickFix for, these won’t be issues that need repairs-- but by taking a photo and creating a report at locations in town with significance to those who served, like Veterans Park or the State Veterans Cemetery, we are hoping that more people in town will learn to use SeeClickFix on day one, and help celebrate Veterans Day while they’re at it. 

“We are excited to enter a new era of constituent service with the launch of SeeClickFix in Middletown.”
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