Water & Sewer

SEWER WORK NOTICE - SMOKE TESTING


When:      Tuesday (9/27) and Wednesday (9/28) weather dependent

Where:    The following streets are in the study area:

  • East Main Street
  • Main Street Extension
  • Cooley Avenue
  • Flower Street
  • Wall Street
  • Maplewood Terrace 
  • Walnut Street
  • 5th Avenue
  • Silver Drive

The City of Middletown, CT in conjunction with Prime AE Group, Inc. has contracted Flow Assessment Services to conduct Sewer System Smoke Testing for the purpose of locating sources of storm water inflow to the sanitary sewer system.  The study will locate direct and indirect connections such as catch basins, area drains, roof drains, broken sewer pipe and deteriorated pipe joints.  During this test, harmless white smoke is introduced through the sanitary sewer system via a smoke-generating machine.  During this procedure, white smoke will be venting from holes in manhole covers located on the street and plumbing vent pipes located on or near your roof surface.

THIS IS NORMAL AND SHOULD NOT BE CAUSE FOR ALARM.

Smoke should not enter your premises unless there is a dry trap in your basement floor drain or any unused plumbing fixtures.  You may wish to pour some water down your basement drain or unused plumbing fixture to ensure that the drain trap will be effective.  Smoke could also enter the building through defective plumbing.  The owner should note this because it may indicate the susceptibility of gases from the sewer system entering your building through the defective plumbing.

Should smoke be detected within the building, DO NOT BE ALARMED.  The smoke is NON-TOXIC AND NON-STAINING.  Simply ventilate the home and report the presence of smoke to the people conducting the test outside in the vicinity of your building.  If possible, they will assist you in locating the source that allowed the smoke to enter the building.

Please Note:

  • You are not required to be home when the testing is being performed on your street.
  • The testing will be performed 24 to 72 hours after notification is received.
  • Weather, holidays and weekends may shift test periods beyond the 24 to 72 hour time frame.
  • Please call Flow Assessment Services at 1-888-311-9799 should you have any questions or concerns.
  • Click below for additional information:

Smoke Testing - General Information (PDF)

Smoke Testing Frequently Asked Questions (PDF)

Water Service Pipe Material Survey for Customers

By Theresa Spalletta, Manager of Technical and Regulatory Affairs

The City of Middletown works diligently to ensure the water provided to all their customers is safe.  As part of this effort we are asking for your help to determine the type of water service line (pipe) entering your home.  The Middletown Water Department’s (MWD) records are incomplete prior to 1950.  It is possible that some of these pre-1950 pipes were constructed out of lead or were coated with lead. 

Water service pipes that contain lead materials pose known health risks. MWD is currently creating an inventory of lead service pipes in our system. This inventory will allow us to apply for state and federal funding which will reduce the cost of replacing any lead water service pipes. The removal of service pipes that contain lead will be mandated by the federal government in the next several years and it is our hope that we can address this issue prior to the requirement.

If you live in a home that was built prior to May 1950 or if you are uncertain when your home built, we are asking you to perform a simple inspection of your service pipe.  Please follow the steps on the Inspection Steps for Pipe Material Survey (PDF) to determine the material of your water service pipe. Once completed:

1.    Print this FORM (PDF), fill it out and mail or drop it off the at our office located at 82 Berlin Street, or

2.    Use our electronic form Online Form - Pipe Material Survey for Customers  

Thank you for your cooperation, it is sincerely appreciated.

From the Director,


The Water and Sewer Rates will be going up starting this July 1st, 2022. We have been doing our best to keep the rates at a zero percent increase over the last three years. However, we no longer have a choice but to increase the water and sewer rates slightly. The cost of electricity, fuel, chemicals, wastewater disposal, insurance, labor, etc. have all gone up.   

Your new Water Rates will be $33.99 per 1,000 CF a 2.85 percent increase over the last three years and the sewer rate will be $68.44 per 1,000 CF a 5.8 percent increase over the last three years. This is required even with the water budget being supplemented by 1.2 million dollars in Water Fund Balance and the sewer budget being supplemented by 1.7 million dollars in Sewer Fund Balance contributions. This is a difficult but necessary task in that we are trying to maintain a reserve fund of six months in our Fund Balance.  

Thank you for your cooperation and understanding.  

Joseph S. Fazzino, P.E. - Director of the Water and Sewer Department

It’s a Toilet, Not a Trash Can

There has been a significant increase in the use of disinfecting wipes to clean homes and work spaces in an effort to stay healthy.  Please remember that wipes can NOT be flushed down the toilet, even if they are labeled as "disposable" or "flushable". 

do-not-flush

Unlike toilet paper, which breaks down quickly in water, personal, baby and cleaning/disinfecting wipes remain intact and tangle into massive clogs that jam pumps and block pipes.  See the recent EPA News Release on this issue.

Here’s a list of a few other items that should NEVER be flushed down your toilet:

  • Cloth rags or towels
  • Baby wipes, Toilet wipes, Disinfecting wipes, or cloth wipes of any kind
  • Diapers
  • Paper Towels
  • Paper (other than toilet paper/tissue)
  • Medications (Prescription, or over-the-counter)
  • Feminine hygiene products of any kind
  • Beauty products, Q-Tips, dental floss
  • Plastics of any kind
  • "Disposable" contact lenses
  • Grease of any kind – especially cooking grease
  • Garden supplies (such as pesticides, fertilizers)
  • Paint, varnish, paint remover
  • Motor oil, gasoline, or any explosive material

Your help can reduce blockages in pipes which can lead to sewer backups in the environment, the streets or even your home!

Water & Sewer Resources