If you have any questions about this new plan options, Cigna is here to help. Call Cigna True Choice Core Medicare (PPO) Customer Service at 1-888-281-7867 (TTY 711). This line for the moment can only answer general questions about the plan. On/or about September 29, 2023 this line will be able to answer specific questions related to the City of Middletown's plan. Cigna representatives are open 8 a.m. – 8 p.m. local time. From October 1 to March 31: seven days a week; from April 1 to September 30: Monday to Friday.
City Retirees if you have questions, please contact the Risk Management Office at (860) 638-4825, Monday through Friday 8:00a to 4:30p. Board of Education Retirees, please contact Kathy Famiglietti at (860) 638-1409, Monday to Friday 7:30a to 4:30p.